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robhybrid/README.md

ROBERT TOWNSEND (WILLIAMS)

Forward Deployed Engineer β€” AI Solutions

πŸ“ž 512-565-3884
βœ‰οΈ rob@robhybrid.com
πŸ“ Austin, TX 78757
πŸ”— robhybrid.com Β· LinkedIn Β· GitHub

Forward Deployed Engineer who embeds with customers to design, build, and ship production AI solutions end to end β€” LLM agents, RAG systems, and MCP integrations on AWS. 15+ years across the full stack, with a track record of deploying software into live customer environments β€” nationwide HIPAA telehealth, real-time trading-desk tooling, and AWS products used by millions β€” and turning ambiguous business problems into working systems. Fluent from customer-facing discovery and stakeholder alignment down to agent orchestration, cloud infrastructure, and application code.


Amazon Web Services β€” Austin, TX

Web Developer, AWS Marketplace UX | Oct 2025 – Mar 2026

  • Architected a multi-agent AI orchestration framework coordinating 4+ specialized agents in parallel β€” reduced complex development task completion time by 60% through tmux-based delegation with timeout management and status monitoring
  • Built 2 production MCP (Model Context Protocol) servers: macOS UI automation (Python/PyObjC, 15+ tools) and tmux task delegation (Node.js, 8+ tools), extending AI agent capabilities beyond standard IDE tooling
  • Developed an AWS Bedrock + RAG chatbot that became the single source of truth for Cloudscape/Venue design system guidance across the Marketplace UX team
  • Created the Recursive Language Model (RLM) benchmarking framework, comparing orchestration strategies across 10 AWS service domains with autonomous overnight agent runs
  • Built Fusion Agent Registry and CLI tooling managing 20+ AI agent configurations across documentation, code review, and content pipelines
  • Automated the code review lifecycle with custom AI agents for comment resolution, build diagnostics, and CR maintenance β€” cut manual review overhead by an estimated 50%
  • Shipped frontend UI components to millions of AWS customers using React, TypeScript, and Cloudscape design system

TotalEnergies β€” San Francisco, CA (Remote)

Full-Stack Developer | Apr 2024 – Jun 2025

  • Designed and built FastAPI REST APIs (users, customers, sites, proposals, rates/interconnect) powering React energy-storage simulations across 10+ year horizons
  • Migrated the backend from Flask to FastAPI, unlocking async processing for long-running simulations and improving API responsiveness
  • Drove ALB auth redesign so unauthenticated API calls fail closed (401) while browsers still reach login β€” replacing brittle per-route auth decorators
  • Extended GitHub Actions with unit, integration, and Playwright tests; added session-sticky Elastic Beanstalk build-swap for non-prod (disabled in prod)
  • Eliminated 100% of known security vulnerabilities across the full application stack
  • Conducted stakeholder interviews and delivered a UX redesign informed by direct user testing with energy traders
  • Introduced FastAPI to resistant backend leads via demo, OpenAPI docs, and contract tests β€” the team adopted the design

Airstrip Technologies β€” San Antonio, TX

Lead Web App Developer | May 2017 – Jan 2024

  • Reverse-engineered undocumented mobile endpoints from traffic logs, documented the API, and steered later endpoints toward REST
  • Built a clustered Node/Express telehealth video service with WebSockets, Redis, PM2, and Twilio β€” resilient restarts and autoscaling
  • Designed services, networking, auth, and EC2/ALB topology for DoD VPN delivery β€” owned through handoff; DoD took production
  • Architected HIPAA-compliant telehealth platforms with live remote patient monitoring, deployed across hospital systems nationwide
  • Built a real-time WebGL dashboard streaming live patient vitals to hospital staff with sub-second latency
  • Modernized delivery with Jenkins CI/CD, containerized services, and hardened deploy security; advocated automated browser testing
  • Led cross-functional releases spanning product, engineering, QA, and design across major platform launches

Amazon β€” Austin, TX

Software Development Engineer (Mobile Device Management) | Jul 2016 – Jan 2017

  • Built internal tools managing software deployment across Amazon's global mobile device fleet (thousands of devices)
  • Designed REST API contracts for Java backend integration and shipped a mock server to unblock front-end development
  • Created D3/React dashboards tracking provisioning performance in real time

Mutual Mobile β€” Austin, TX

Senior Web Developer | Oct 2012 – Jun 2016

  • Built client products in Angular (~2 years) and React; pioneered LeanUX living style guides for award-winning financial education tools (Gold Davey; multiple W3 Awards)
  • Introduced GitFlow and always-available CD with S3 builds addressable by commit, build, or branch
  • Built a browser-based Google Glass simulator before official hardware release, demonstrating rapid prototyping capability

Projekt202 β€” Austin, TX

User Interface Developer | Oct 2011 – Feb 2012

  • Built international mobile-first web solutions with Backbone.js, Bootstrap, and REST APIs

Perficient β€” Austin, TX

User Interface Developer | Mar 2011 – Oct 2011

  • Created responsive UI components and reusable JS/CSS libraries for enterprise websites

Simply Interactive β€” Austin, TX

Lead Developer | Jan 2011 – Mar 2012

  • Directed full-stack development for education and corporate clients; introduced version control to the team (coached adoption through a β€œDON’T PANIC” walkthrough) and established Agile workflows

BazaarVoice β€” Austin, TX

Implementation Designer | Sep 2010 – Jan 2011

  • Built CSS implementations for Microsoft, JCPenney, and Gillette; created a PHP email templating tool saving hundreds of engineer hours

Heatwave Interactive β€” Austin, TX

Developer | Nov 2009 – Oct 2010

  • Built front/back-end features for social gaming; developed XMLβ†’SQL ETL into warehouse-style event tables

Charity Dynamics Inc. β€” Austin, TX

Interactive Designer | Aug 2008 – Oct 2009

  • Designed digital fundraising applications raising $1M+ for nonprofits

Skills

Languages:
JavaScript, TypeScript, Python, SQL, C, C++, PHP, R, Bash

Frameworks & Libraries:
React, Node.js, Angular, D3, Django, Flask, FastAPI, Three.js, MobX, Plotly

Cloud Platforms:
AWS, Azure, Google Cloud Platform

Machine Learning & Data Science:
TensorFlow, pandas, NumPy, scikit-learn

Testing & Automation:
Vitest, Jest, Mocha, Puppeteer, Playwright, Selenium, GitHub Actions

Web Technologies:
HTML5, CSS3, SASS, LESS, Tailwind, Material UI, Bootstrap, Ant Design, WebGL, OAuth, JWT, WebSockets

Databases:
PostgreSQL, MongoDB, MySQL, DynamoDB

Other Tools:
Docker, Git, Prometheus, Grafana, CI/CD, Webpack, Vite


Education

BFA in Communication Design | Texas State University, Oct 2003 – May 2008


Certifications

  • 2017 AWS Certified Solutions Architect – Professional
  • 2017 AWS Certified Developer – Associate
  • 2023 Stanford University – Machine Learning Specialization

Honors & Awards

  • Davey Awards (2014): Gold (Education), Silver (Lifestyle), Silver (Games)
  • W3 Awards (2014): Silver (Education), Silver (Lifestyle)
  • Best in Biz Awards (2014): Bronze (Best App)
  • Sounds Seen VJ Championship: 1st Place Final
  • Open Source: Node.js Contributor

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